The second-hand marketplace Members Express Anger Over Sizing Updates
Vinted users have been reacting angrily following a change that caused listings displaying inaccurate size information.
This online marketplace has altered its size classifications for women's and children's clothes without notifying every member regarding the update.
Digital Channels Reaction
Many shoppers and sellers have taken to social media claiming that product pages now present an altered size classification versus the original listing as a result of the reclassification.
The company said the updated approach better aligns with comparable marketplaces.
They have suggested members to check their listings and update the measurements by hand if necessary, causing user dissatisfaction.
Size Classification Modifications
Earlier, the sizes had both a single numeric size and a letter, like S/8 or M/10.
The revised method features a letter with a size spectrum like S/UK 8-10.
In some cases, the size labels have been reassigned - such as a large size was previously a 12 but now shows as UK 16-18.
Shopper Accounts
Frankie Bridger, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Another user, from Glasgow, stated items she posted with size 14 tags were appearing on the platform as larger sizing 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she said.
Necessary Adjustments
Charlotte Lunn, located in England, explained she became annoyed due to the update requiring manual adjustment the sizing for "all her products".
"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial for me since losing part of my income," she explained.
Platform Context
The platform boasts over 100 million shoppers, comprising 18 million UK members.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This isn't the first time that an unexpected update to the app has proved unpopular: last year, the service retracted a modification to its shipping options after backlash from users.